New Video Management Features Included in Updated App
For those Mountain Alarm systems powered by our partner, Alarm.com: They recently introduced improvements to in-app video management. This upgraded experience helps you engage with your surveillance system like never before. New and updated screens help you check on your cameras at a glance, zero in on issues, and perform basic troubleshooting.
NEW FEATURES
• See a list of your devices and jump right to specific cameras.
• Review hardware and firmware versions, as well as internet connection type.
• Quickly see if a device is online and check how strong your internet signal is.
• Adjust settings like audio and LED behavior.
NEW BENEFITS
• The Video Device Settings and individual Device Overview pages allow you to check in on your cameras at a glance and zero in on issues quickly.
• New screens accessible from the Device Overview empower customers to adjust audio settings, as well as run through basic troubleshooting steps.
REDESIGNED VIDEO DEVICE SETTINGS PAGE
• You can now see a list of available devices from the Video Device Settings page.
• Tapping on one of the listed devices takes you to the Device Overview for that piece of hardware.
• The Add Device option is now included at the top of this new menu.
NEW SETTINGS PAGES
Device Overview Screen
• See an image of the device along with its model and MAC.
• See the current device status (Online/Offline) – Tapping the card shows a detailed view of the device and status history.
• See the current Wi-Fi signal strength at a glance.
• Access the usage report.
• Access device-specific settings like general and network settings, as well as resolution and audio settings.
• Easily customize the name of the device.
• Access the Recording Rules screen to add, edit, pause, or resume rules.
• Remove the device from the account.
Device Status Screen
• Review the Device Name and Connection Type (Wi-Fi, Ethernet.)
• Quickly see Device Status, including date and time, front and center.
• Manually request updated status by tapping “Test Connectivity.”
• Review the history of the Device Status to identify trends and issues.
General Settings Screen
• One-stop-shop for basic device info like Model, MAC Address, and Firmware Version.
• Toggle the device's status LED on or off.
• Enroll or remove the device to send clip donations to the Feedback Program.
• Access device-specific info like Hardware Version and Serial Number.
• Change LED brightness and color settings.
• Change LED motion response settings.
• Set up motion and button press notifications to the customer's panel.
• See wedge type (when applicable.)
Network Settings Screen Information
• Network Name
• Connection Type
• IP Address
• Frequency Band
• Encryption Type
• Port
• HTTPS Port
• Last DDNS Update
Note: Network Settings are view-only in the Alarm.com app, however these settings can be managed via an Advanced Network Setup and Testing Page on the customer website. In a later phase, management functionality will be included for mobile.
Video Configuration Screen
• Access Camera Calibration and SD Card Info (previously found on the settings landing screen.) A new green check indicator appears next to “Calibrate Video Device” after calibration is complete.
• Control settings related to Field of View and Privacy Zones .
Audio Settings Screen
• Manage camera call volume via an audio slider.
• Toggle the device’s microphone and speaker on and off.
Call us today at 1-888-349-3445 if you have any questions or would like more information about adding security cameras or interactive services to your Mountain Alarm system.