Third Monitoring Center Provides Additional Protection for Our Customers
Mountain Alarm is pleased to announce the grand opening of a third monitoring center. Located in Cedar City, Utah, the new fully redundant monitoring center is over 5,000 square feet with workstations for 28 active monitoring agents. This state-of-the-art facility adds another layer of redundancy for our customers, ensuring continuous service for those we protect.
Our five-diamond-rated monitoring centers set the standard in the industry. When an alarm is activated, our highly trained agents respond based on the type of alarm received. Many service providers simply text or email, but we ensure that contact is made with those listed as points of contact on the account.
Once the alarm is verified, Emergency Medical Services, Fire Department Personnel or Police Response is dispatched. Communication to first responders happens within minutes.
Only a select few central stations carry the five-diamond rating. It’s only awarded to companies who demonstrate a commitment to superior functionality and customer service. Our central station monitoring is UL listed and fully redundant to ensure that, no matter the emergency, we’re protecting your home or business.
• Average Response < 20 Seconds • 100% Redundancy with Three Centers • Burglar/Fire Alarm Monitoring • Two-Way Voice Panel • Personal Alarm Monitoring • AES Radio Monitoring • Automatic Email Reports